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Originally Posted by x10oT
Do you mean you want to replace the bumper?? Change bumper color?
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It's not the color bumpers. Sam's talking about the qwerty keypad seperating from the SK2 itself. Luckily for me, I still had insurance and called T-Mobile Customer Service and had mine exchanged for a newer one.
Be advised. T-Mobile told me they changed their exchange policy as of Jan. 23, 2006, or as I was told by the T-moblie rep. Before, T-Mobile would ship you a replacement Sidekick in a box, you take it out and insert your SIM card. Then, you put your old Sidekick in the box, and ship it back. These were the lucky, easy days!
Now, what they do is they give you an unique T-Mobile Corporate Account number associated to your name, T-Mobile number and address on their database. You have to go to a UPS store and ask the UPS person to ship it to T-Mobile with the provided corporate account number. Sad thing is.. You have to
WAIT 7 to 10 days for your Sidekick pager to be replaced!
Try calling T-Mobile first. If not, then check with the company you bought the pager from to get advice what to do. Also, I heard a rumor some of the T-Mobile store locations are starting to be able to fix the keypad on the spot. So, who knows?
Good luck getting the keypad fixed!